Privacy Policy

NUXXA TRAVEL, SL informs website users about its policy regarding the processing and protection of personal data of users and customers.

NUXXA TRAVEL guarantees at all times full compliance with the obligations set forth by the regulations on data protection and information society services:

Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR),
Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD),
and Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE).

Data Controller

NUXXA TRAVEL, SL
CIF: B56713688
Address: Ronda Ponent, 80, 08201 Sabadell, Barcelona
Email: hola@nuxxatravel.com
Telephone: +34 936 55 14 85

Purposes of data processing

The data provided by the user is used for the following purposes:

Manage information or contact requests received through the website.
Operate, maintain and improve the Nuxxa Travel website.
To offer commercial information and promotions on corporate travel services, incentives and MICE events.
Communicate updates, reminders, administrative messages, and technical notices.
To comply with the legal and contractual obligations arising from the services provided.
Analyze user navigation in order to optimize the website experience.

Situations in which we collect information

We collect personal data when the user:

Fill out the contact form or request information about our services.
You can contact Nuxxa Travel by email or phone.
Participate in promotional activities or surveys.
Browse our website (via cookies, in accordance with the Cookie Policy).

The data that may be collected includes name, surname, email address, telephone number, company, professional position, as well as any additional information provided by the user.

Legal basis for processing

Data processing is based on:

The user's express consent by accepting the privacy policy.
Nuxxa Travel's legitimate interest in responding to requests or inquiries.
Compliance with legal obligations applicable to the company's activity.

Data retention period

Personal data will be retained:

During the time necessary to process the requests received.
As long as a business relationship or valid consent exists.
During the legal periods established by current regulations.

Data recipients

Nuxxa Travel may communicate data to third parties only when necessary for the provision of the service (for example, technology providers or collaborating agencies), always acting as Data Processors under contract and respecting the same security guarantees.

International data transfers will not be carried out without ensuring adequate protection measures.

Users' rights

The user may exercise the following rights:

Access your personal data.
Request the rectification or deletion of inaccurate data.
Request the limitation of treatment.
To object to the processing of your data.
Request the portability of your data.
Withdraw your consent at any time.

To exercise these rights, you can send a request to [contact email address], accompanied by a copy of your ID or other supporting document.

You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD) if you believe your rights have been violated.

Procedencia de los datos

Personal data is provided directly by the user on a voluntary basis. Failure to provide certain data may prevent access to certain website services.

Nuxxa Travel guarantees the confidentiality and security of data, adopting the appropriate technical and organizational measures to prevent its alteration, loss, unauthorized processing or access.

Information provided by the user

Individuals under 18 years of age may not provide personal data without the prior consent of their parents or legal guardians.
The user guarantees the truthfulness and accuracy of the information provided and undertakes to communicate any modification.

Security measures

Nuxxa Travel complies with the provisions of the GDPR and the LOPDGDD, ensuring that personal data is processed lawfully, fairly and transparently, and applying the necessary security measures for its protection.

Security breaches

In the event of a security breach that compromises personal data, Nuxxa Travel will notify the Spanish Data Protection Agency and those affected within a maximum of 72 hours from its detection.

Applicable law and jurisdiction